Controller & contact
EtaInfi is responsible for the processing of personal data described in this policy. If you have privacy-related questions, requests, or concerns, please contact us by email at sarab@etainfi.com.
This website does not provide public user registration or account login features.
Data we collect
Contact form data
When you contact us through the website form, we may collect your name, email address, and the content of your message in order to respond to your enquiry.
Newsletter data
When you subscribe to our newsletter, we may collect your email address, first name, subscription status, and related sign-up metadata required to manage newsletter delivery and confirmation.
Evaluation and assessment forms
Some pages use forms to assess academic profiles, visa questions, or eligibility-related matters. Depending on the form, data may include personal details, academic background, and information you voluntarily submit.
Technical and log data
Like most websites, we may process technical information such as IP address, browser type, device information, referral source, and time of access for security, diagnostics, and website stability.
How we use data
- To respond to questions and support requests
- To send newsletters and updates where you subscribed
- To provide forms, downloads, and interactive tools
- To improve website functionality, reliability, and content
- To detect misuse, abuse, or technical issues
- To comply with legal obligations where applicable
Legal bases for processing
Where GDPR applies, we rely on one or more lawful bases depending on the context, including consent, legitimate interests, pre-contractual communication, and legal obligations.
- Consent for newsletter sign-ups and similar optional submissions
- Legitimate interests for operating, securing, and improving the website
- Pre-contractual or requested communication when you ask for information, support, or evaluation
- Legal obligations where retention or disclosure is required by law
Third-party services and providers
MailPoet
We use MailPoet for newsletter subscription and newsletter sending workflows.
Tally
Some forms on the site are provided using Tally. Information entered into those forms is processed for the purpose stated on the relevant page or form.
YouTube
Pages may link to or embed YouTube content. Interacting with embedded media may result in data processing by YouTube or its parent providers under their own privacy terms.
Email delivery
Website email delivery may be routed through WP Mail SMTP and a configured email provider in order to deliver contact form messages and website-generated emails reliably.
How long we keep data
We keep personal data only for as long as necessary for the purpose for which it was collected, including responding to enquiries, maintaining subscription records, ensuring service reliability, and complying with legal or operational obligations.
Where you unsubscribe from email communications, limited records may still be kept to document the unsubscribe request and prevent unwanted further mailings.
Your rights
If GDPR applies to your personal data, you may have the right to request access, correction, deletion, restriction, portability, or objection, and to withdraw consent where processing is based on consent.
To exercise any of these rights, contact us at sarab@etainfi.com. You also have the right to lodge a complaint with a competent supervisory authority.
Security
We use reasonable technical and organisational measures to protect personal data against accidental or unlawful loss, misuse, alteration, or unauthorised access. No internet-based system can be guaranteed to be completely secure, but we take security and responsible handling seriously.
Changes to this policy
We may update this Privacy Policy from time to time to reflect operational, legal, or service changes. The most current version will always be published on this page.